Send us a message about an order, a delivery, your credits or a mistake you spotted after paying. If a card went missing or arrived damaged, tell us and we will replace it or refund it.
If your message is about an order, include the recipient name and roughly when you sent it — that is enough for us to find the card. For a delivery problem, tell us what arrived and when.
We have a happiness guarantee. If your postcard is lost, damaged, or you are not completely satisfied for any reason, contact our support team. We will send a replacement free of charge or provide a full refund.